Data protection


This data protection declaration informs users about the type, scope and purpose of the collection and use of personal data by the responsible provider.

of personal data by the responsible provider

Scheelehof operating company mbH

Ferry road 23-25

D-18439 Stralsund

Phone: +49-3831-28 33 00

Fax: +49-3831-28 33 488


On this website (hereinafter referred to as "offer"). The legal basis for data protection can be found in the Federal Data Protection Act (BDSG)

and the German Telemedia Act (TMG).

Data protection officer required by law

We have appointed a data protection officer for our company.

Detlef Riese, Bethanienstrasse 8, 03172 Guben, Germany

Phone: +49 3561 5595574, E-mail:


The provider (or his web space provider) collects data on each access to the offer (so-called server log files) for statistical analysis for the purpose of operation, security and optimisation of the offer. The access data includes:

- Name of the website accessed

- Date and time of the server request

- browser type and browser version

- operating system used

- IP address and the requesting provider.

- Referrer URL (Internet address of the previously visited page)

- Name of the file retrieved and amount of data transferred

- Message as to whether the retrieval was successful

The provider reserves the right to subsequently check the log data if there is a justified suspicion of unlawful use based on concrete indications. This data will not be merged with other data sources.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

pre-contractual measures.

Complete protection of your data against access by third parties cannot be guaranteed for data transmission via the Internet (e.g. e-mail communication) due to possible security gaps.

cannot be guaranteed due to possible security gaps.


When using the website, confidential, personal data is collected which may enable personal identification. This includes, for example, name, telephone number, address, as well as all data that you transmit to us during registration, payment processing, execution of a contract and when creating your customer account.


To protect the security of your personal data during transmission, we use SSL encryption (Secure Socket Layer). Translated with (free version)


Cookies are small text files that enable specific, device-related information to be stored on the user's access device. On the one hand, they serve the user-friendliness of websites and thus the users (e.g. storage of login data). On the other hand, they serve to collect statistical data on website use and to be able to analyse it for the purpose of improving the offer. Basically, a distinction is made between two different types of cookies, so-called session cookies, which are deleted as soon as you close your browser, and cookies, which are stored on your terminal device until you delete them. Users can influence the use of cookies. Most browsers have an option with which the storage of cookies can be restricted or completely prevented. However, we would like to point out that our website and service will only function to a limited extent if you prevent the use of cookies.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 Para. 1 lit. f DSGVO. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services.

You can manage many online ad cookies from companies via the US site or the EU site


Google Analytics cookies are stored on the basis of Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its web offering and its advertising in a targeted manner.

This offer uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about the use of this website by the users is usually transmitted to a Google server in the USA and stored there.

In the event that IP anonymisation is activated on this website, however, Google will truncate the user's IP address beforehand within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymisation is active on this website. On behalf of the operator of this website, Google will use this information for the purpose of evaluating the use of the website by users, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Users may refuse the use of cookies by selecting the appropriate settings on their browser, however please note that if you do this you may not be able to use the full functionality of this website. Users may also prevent the collection of data generated by the cookie and relating to their use of the website (including their IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link:

As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent the collection by Google Analytics within this website in the future. This will place an opt-out cookie on your device. If you delete your cookies, you must click this link again.


External fonts from Google are used on these Internet pages for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to the servers of the web font provider. If your browser does not support this function, a standard font from your computer will be used for display. The use of the web font is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO.

Further information on Google Web Fonts can be found at


On this website we use active Java Script content from external providers. By calling up our website, these external providers may receive personal information about your visit to our website. This may involve the processing of data outside the EU. You can prevent this by installing a java script blocker such as the browser plug-in 'NoScript' ( or by deactivating java script in your browser. However, we would like to point out that our website and service will only function to a limited extent if you disable the use of java script.


It may happen that third-party content, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites, are integrated within this offer. This always requires that the providers of this content (hereinafter referred to as "third-party providers") are aware of the IP address of the user. Without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore necessary for the presentation of this content. We endeavour to only use content whose respective providers only use the IP address to deliver the content. However, we have no influence if the third-party providers store the IP address, e.g. for statistical purposes. Insofar as this is known to us,

we inform the users about this.


Our online presence uses the online booking tool DIRS21 (hereinafter "OBT") of the company TourOnline AG, Borsigstraße 26, 73249 Wernau, Germany (, hereinafter "TOAG") to enable online bookings of accommodation services and other travel services, as well as to process enquiries. Within the framework of the OBT, TOAG processes the data as the responsible party. The notes and provisions on data protection can be found in TOAG's data protection declaration for OBT, which you can call up at any time from OBT or view at


When contacting the provider (for example via contact form or e-mail), the user's details are stored for the purpose of processing the enquiry and in the event that follow-up questions arise. This data will not be passed on without your consent.

The processing of your data, which you transmit when contacting us, is based on your consent (Art. 6 para. 1 lit. a DSGVO). Your consent can be revoked at any time. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

As long as no request for data deletion is made, the consent for storage is revoked or the purpose for data storage no longer applies, the data transmitted when contacting us will remain with us. Statutory retention periods remain unaffected.


With the newsletter we inform you about us and our offers. If you would like to receive the newsletter, we require a valid email address from you as well as information that allows us to verify that you are the owner of the email address provided or that the owner agrees to receive the newsletter. No further data will be collected. This data is only used for sending the newsletter and will not be passed on to third parties. When you register for the newsletter, we store your IP address and the date of registration. This storage serves solely as proof in the event that a third party misuses an email address and registers to receive the newsletter without the knowledge of the authorised person. You can revoke your consent to the storage of the data, the email address and their use for sending the newsletter at any time. The revocation can be made via a link in the newsletters themselves, in your profile area or by sending a message to the contact options above.


Within the framework of the applicable legal provisions, the user has the right to receive, upon request and free of charge, information about the personal data, its origin and recipient and the purpose of the data processing. In addition, the user has the right to correct incorrect data, block and delete his or her personal data, insofar as this does not conflict with any legal obligation to retain data.


Our website uses the chat application of DialogShift GmbH, Rheinsberger Str. 76/77, 10115 Berlin. This application processes and stores data for the purpose of web analysis, to operate the chat application and to answer queries. 

For the operation of the chat function, the chat texts are stored and a cookie with a unique ID is set - this is used to recognise you as a customer. 

A cookie is a small text file that is stored locally in the cache on your device. Using this cookie, our application recognises the device and can retrieve past chat logs. This cookie is stored for 90 days since last use. You can disable the storage of cookies in your browser settings. However, without the use of cookies, the chat function cannot be performed.

The possible disclosure of e.g. name, e-mail address or a telephone number is voluntary and with the consent to temporarily use and store this data for the purpose of contacting you until the end of the contact. This personal data is deleted after 90 days. 

The legal basis for data processing is Article 6 (1) lit. F DS-GVO based on our legitimate interest in effective customer support, for statistical analysis of user behaviour and for optimisation purposes of our offers.

DialogShift offers at  

for further information on the collection and use of data and on your rights and options for protecting your privacy. 

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